Support
Обратитесь к базе знаний Eltex, возможно в ней уже есть нужное Вам решение. Мы постоянно обновляем базу знаний Eltex, в которой готовим ответы на часто задаваемые вопросы.
Здесь вы найдете программное обеспечение и документацию для вашего устройства. Как правило, обновления содержат исправления известных ошибок в программе и расширяют функциональность устройств.
В аннотации к новым версиям приведен список изменений в программном обеспечении.
- Downloads
Here you can find software and documentation for your device. Usually, firmware updates contain bug fixes and device functionality improvements. In the release notes you can see the list of changes made to the firmware.
- Demo zone
The main purpose of ELTEX demo zones is a demonstration of the company's leading designs and technologies, and familiarity with the equipment that is produced. The testing-ground provides an opportunity to assess the benefits and functionality of the ELTEX equipment, as well as ease of use. The company's specialists will show potential customers the typical usage scenarios, share their experience of implementation and will assist in the evaluation and selection of the optimal configuration.
- HelpDesk Guidelines
If you have signed a technical support agreement - please proceed to our Helpdesk portal. That way you are guaranteed to receive a priority service with a fixed reaction time. All interaction history is being stored which eliminates the possibility of information loss and guarantees your confidentiality.