Development and manufacturing of telecommunication equipment
Support

Please refer to our knowledge base; maybe the solution you are looking for is already there. We are constantly updating our knowledge base where you can find the answers to frequently asked questions.

Here you will find documentation, software and drivers changelogs for your device.

  •  Downloads 

Here you can find software and documentation for your device. Usually, firmware updates contain bug fixes and device functionality improvements. In the release notes you can see the list of changes made to the firmware.

  •  Demo zone 

The main purpose of ELTEX demo zones is a demonstration of the company's leading designs and technologies, and familiarity with the equipment that is produced. The testing-ground provides an opportunity to assess the benefits and functionality of the ELTEX equipment, as well as ease of use. The company's specialists will show potential customers the typical usage scenarios, share their experience of implementation and will assist in the evaluation and selection of the optimal configuration.

  • HelpDesk

If you have signed a technical support agreement - please proceed to our Helpdesk portal. That way you are guaranteed to receive a priority service with a fixed reaction time. All interaction history is being stored which eliminates the possibility of information loss and guarantees your confidentiality.